Locate your MODEL CODE, SERIAL NUMBER, VERSION, LAMP CODE:


Alpha DTV processes all warranty repair requests and all out of warranty repair requests using a set of numbers unique to your television.  They are the Model Code, Serial Number, and usually a Version or Lamp Code.*
For LCD and Plasma televisions, locate your television's Model Code, Serial Number, and Version by inspecting the right side of the unit (some older televisions will not have a Version).

See below for example:






Your LCD or Plasma television's Model Code, Serial Number, and Version are found on a sticker approximately 2" x 2" square.

See below for example:

For DLP televisions, locate your television's Model Code and Serial Number by inspecting the right side of the unit (Lamp Codes are located on the left side).

See below for example:





Your DLP television's Lamp Code is found on the left side of the unit.

See below for example: